FREQUENTLY ASKED QUESTIONS


How much food will I get?

Our tours include at least 4 different seated restaurants. You will eat enough to make you leave full and happy.

 

What type of food will I get on the tour?

Part of the fun is the element of surprise! All we’ll say is that you’ll enjoy a variety of tasty dishes that are special to our local neighborhoods and focus on what makes Portland such a great place to eat. There’s definitely something for everyone.

 

What if I’m vegetarian, vegan, gluten-free, or have food allergies?

The places we visit specialize in 1 or 2 dishes, so substitutions are limited and we are often unable to guarantee special requests. We are happy to welcome vegetarians and pescatarians, but please let us know prior to your tour date. We do not recommend gluten-free individuals, picky eaters, Kosher diets, or other special diets to join our tour. Unfortunately we cannot accommodate vegan diets or severe food allergies at this time. You must notify us of any special request prior to your tour date, same day requests cannot be guaranteed.

 

Are alcoholic and non-alcoholic drinks provided?

Both food and beverages are essential to the local culinary scene. We provid alcoholic beverages during the tour which will give you a great opportunity to taste local beers, wines and cocktails. If you prefer not to drink alcohol, non-alcoholic options will be provided at each stop. Since we have limited spots on each tour, the tour price is the same for all guests regardless of their beverage preference.

 

Where does the tour start?

Our tours start conveniently in the heart of Northwest Downtown Portland. On-street 4 hour parking is readily available, street car and max routes are within walking distance, or grab a Lyft/Uber ride. Exact meeting locations and directions will be included in your confirmation email immediately after booking.

 

How many people will be in my group?

Our minimum is 2 and maximum is 10. The bottom line is…you won’t be crammed in a tour bus or van. You’re going to meet awesome people, make new friends, and have fun!

 

How long do the tours last?

Our tours last around 3-3.5 hours. Don’t fret, just let us know if you are worried about time and we’ll be happy to make any necessary adjustments.

 

Will I need to walk very far?

Our tours are designed to introduce as much food, drinks and fun as possible without straying too far. You will walk a total of about 1.5 miles, with many seated stops throughout the tour. With that said, we will keep a moderate pace. Strollers and wheelchairs are strongly not recommended. Waterproof shoes are.

 

I’m a local Portlander, will this tour be fun for me?

Of course, we explore off the beaten path places you may not have tried yet. After our tour, you can impress your friends with all kinds of fun facts about Portland and the neighborhood.

 

What happens if it rains or snows?

The sky gets cloudy but business goes on as usual. We suggest you dress for the weather, all of our tours are rain-or-shine…and it rains a lot in Portland. In periods of extreme or unsafe weather, we will cancel the tour at our discretion and provide a refund.

 

What do I need to bring?

Yourself, your valid ID and an appetite (and probably an umbrella just in case), everything else is covered!

 

What shouldn’t I bring?

We strongly recommend that you do not bring strollers, wheelchairs or large bags. This is a walking tour and our restaurant stops are in small places without a lot of extra space.

 

Can I bring my pet?

While we would love to meet your furry friend, unfortunately pets are not allowed on our tours or inside the establishments for health and safety reasons.

 

What is your cancellation policy?

Bookings cancelled 2 days (48 hours) or more before your tour are fully refundable (100% refund). Bookings cancelled within 48 hours notice are not refundable. Cancellations must be communicated by email to pdx@lostplate.com and/or by phone. If you would like to reschedule your tour with less than 48 hours notice, we will need to charge 50% of your total since we are unable to fill your spots at short notice.

 

Do you offer discounts?

We are currently super pumped to provide a $20 discount per person on all bookings to celebrate our launch in Portland! Book online now to get your discount today.

 

How much do you charge children?

We suggest you leave the kids at home as some establishments may be 21+. With that said, children 3 and under are free and everyone else pays the same price. We have a limited capacity so we appreciate your understanding.

 

Do you offer private tours?

Yep! Every day of the week all year long. Contact us to book one today!

 

Do you sell gift certificates?

Yes! Giving someone a Lost Plate experience is something that your special someone will never forget. Our gift certificates have zero restrictions and they never expire.

 

Will I need to sign a waiver?

Everyone who books with us is required to agree to a waiver for you and your entire party for liability reasons. You can find our waiver here.

 


We love questions! If you have more, just ask us.


Contact us!